Product Warranty

American Electric Fireplaces takes pride in working with manufacturers that create the highest quality electric rides. Each American Electric Fireplace product comes with full manufacturers warranties. 

It is our expectation every time that our customers will receive their products unaltered and in fine condition. However, we do recognize that sometimes there are anomalies. If the item you purchased arrives damaged then please reach out to us via our "Contact Us" page and we will work to remedy the situation on your behalf.